Our Services

Finding the perfect engagement ring can be overwhelming, but at Prospector’s Pouch, we’re here to make it easy. Our unique, handcrafted rings and pendants are made just for you, ensuring your piece is truly one-of-a-kind. Visit us in Kennesaw and let our friendly experts help you find the perfect symbol of your love.

(770)427-6481

Overview

Customization

At Prospector’s Pouch, our talented team of in-house jewelers brings decades of experience and unparalleled skill to create bespoke jewelry pieces that reflect your unique style and story. Whether it’s engraving, resetting, or crafting a one-of-a-kind design, our artisans use the finest materials and meticulous craftsmanship to bring your vision to life. From custom engagement rings to personalized gifts, every piece is made with precision and care, ensuring that your jewelry is as unique as you are.

Cleaning & Maintenance 

Maintaining the beauty and integrity of your jewelry and timepieces is essential. At Prospector’s Pouch, we offer complimentary cleaning and thorough inspections to ensure your items remain in pristine condition. Our experts provide routine maintenance for timepieces, using specialized techniques to guarantee their accuracy and longevity. Trust us to keep your cherished pieces looking their best and functioning flawlessly.



Repair

Prospector’s Pouch offers a comprehensive range of repair services to restore your jewelry to its original splendor. Our skilled craftsmen handle everything from resizing rings and restringing pearls to watch battery replacements and intricate jewelry repairs. As an authorized repair center for luxury brands  and gemstones  we guarantee the highest standards of service and expertise. Your cherished items are in safe hands with us.



Our Services & Offers

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Jewelry Repairs

Fixing broken pieces, resizing rings, repairing clasps, and replacing missing stones.

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Inspection and Cleaning

Regular inspections to check for damage and thorough cleaning to maintain sparkle and luster.

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Ring-Size Adjustment

Ensuring rings fit perfectly by resizing them as needed.

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Chain-Length Reduction

Adjusting the length of chains to the customer’s preference.

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Engraving

Adding personalized messages or initials to jewelry pieces

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Custom Jewelry Design

Creating one-of-a-kind pieces based on the customer’s specifications.

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Pearl Restringing:

Repairing and restringing pearl necklaces and bracelets.

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Jewelry Consultations

Offering expert advice on selecting the right pieces for special occasions.

What To Expect

There are several ways our customers engage with our store. To illustrate a typical customer journey from initial exploration to final product purchase, let’s consider an example of a day in the life of one of our valued customers:

1. Awareness and Entry

Website or Social Media Visit: A customer’s discover Prospector’s Pouch through a social media post, Google search, or a recommendation

Store Visit: The customer decides to visit the physical store in Kennesaw, GA, intrigued by the positive online presence and reviews.

2. Initial Engagement

Greeting: Upon entering, the customer is warmly greeted by a sales associate.

Introduction: Our associates introduce themselves and offer assistance, briefly explaining the store’s layout and the variety of jewelry available.

3. Needs Assessment

Consultation: Our sales associate engages in a conversation to understand the customer’s needs, preferences, and budget for a pendant.

Exploration: Our associates ask specific questions to pinpoint the style, type of gemstone, and metal the customer prefers.

4. Product Presentation

Showcase: our associates present a curated selection of pendants based on the customer’s preferences.

Information Sharing: Detailed information about each pendant, including craftsmanship, ethical sourcing, and unique features, is provided.

5. Personalization

Customization Options: Our associates educate customization options, such as engraving or selecting a specific chain length.

  • Try-On Experience: The customer is invited to try on the pendants to see how they look and feel. Hassle free.

6. Decision-Making

Comparison: Our associate assists the customer in comparing different pendants, highlighting key differences and benefits.

Customer Feedback: Our associates listen to the customer’s feedback and address any concerns or questions.

7. Purchase

Final Selection: The customer selects their desired pendant.

Checkout: Our associates guide the customer through the checkout process, offering gift wrapping if needed.

Post-Purchase Information: The customer is informed about care instructions, warranty, and maintenance services.

8. Post-Purchase Engagement

Follow-Up: The customer receives a thank-you email with a discount for future purchases.

  • Feedback Request: The customer is invited to provide feedback on their shopping experience.

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Get IN touch

prospectorspouch1970@gmail.com

(770).427.6481

2850 North Cobb Parway,

Kennesaw, GA 30156

Visit Us

We are located on the corner of N. Cobb Parkway and Jiles Rd.

Store Hours

Mon- Closed

T-F: 9:15am - 5pm
Sat: 9:15am - 5pm
Sun: Closed

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